Originally Posted by
Nineteenx
On CCTV and Steveo, they only serve to remind me of every middle manager, team manager, line manager, area manager, general manager or director I have wiped the floor with, mostly in sales and marketing with their backwards 1970's 1980's approach to everything and working practices I encountered again and again and again and again, often having to go round the houses and nicely nicely and try different ways of putting the same thing across until eventually it broke through their status quo of "That's how we've always done things"
I did it and had to do it in every sales environment and on every campaign, at London Underground to resolve a long standing ticketing issue, involving my station and a national Rail one and EVEN, even temping one Christmas we had no gigs on at the major sorting office in Manchester
So the General manager comes in first day the Christmas post operation begins, to do the old I'm the General Manager, 100s of 1000s of people at home and abroad are relying on us and you in order to get their Christmas post so we've a long three/four weeks ahead of us. This is how we work, it's my system I devised and why I'm standing here as GM talking to you today speech
He then explains to us how this miraculous system he devised ALL Royal Mail sorting offices use for processing and sorting the Christmas post works, he's getting to the end of it and my head goes 'Click, Eureka, whatever, he has an extra step in there that doesn't need to be there' that's what it does
So I obviously can't go and tell him his system if fatally flawed and has been all these years can I, so with the people doing it with me, I just organise us to take the unnecessary step out of the process, which is simply, he transfer the sort post into crates, to then be transferred from those crates into another crate they're sent out in, obvious, just put the relevant post into the crate it goes out in, not rocket science at all, by no-one sees it but me, nor have they for TWENTY years because they're blinded by status quo
So the result of this is we get through 4 times more Christmas post at that sorting office than they have managed in any other previous year, getting trucks of other sorting offices post redirected for the sorting office I'm temping at with my new system to handle
The result for me is the middle managers, get really pissed off with me, they realise that (status quo again) I have broken the chain of command, and under their noses put a better, updated system in place and furthermore, when we're waiting for new post to arrive, i've been tidying and found over 200 plastic crates they astonishingly pay £6.50 each for, not a good look for them and they think that my tweak has us getting through so much post so quickly, they are going to miss out on some Christmas overtime.
So as punishment for being behind future savings on crates and THE most productive handling of Christmas post in their history, they stick me in the trucks lugging and throwing heavy sacks of mail about and a pull my back and have to stop temping
That's what I did in 2 weeks and discovered on my very first day in something I had no prior experience, understanding or knowledge of, that's what I have always done
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